![]() ![]() A day later, the airline told CNBC that travelers who rebooked with Southwest are also eligible for the 25,000 miles. 2, and who didn't travel or rebook, 25,000 Rapid Rewards points, a roughly $300 value, according to the airline. On Tuesday, Southwest told CNBC that it began offering travelers whose flights were canceled or significantly delayed between Dec. "We've cut the number of bags in half since Thursday and we're on track to get the majority if not all bags shipped to our Customers later this week," Jordan told staff on Monday. The carrier is working with FedEx to help get customers their luggage. Jordan said employees from other departments have volunteered to help customers and process refunds. "We have plans to invest in tools and technology and processes, but there will be immediate work to understand what lessons are learned here and how we keep this from ever happening again, because it cannot happen again," Southwest CEO Bob Jordan, who took the helm in February, told staff Friday. ![]() Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower May be subject to a limited release of liability as outlined in the Contract of Carriage.Best Debt Consolidation Loans for Bad Credit Length and width restrictions do not apply. If the surfboard bag exceeds 50 pounds in weight, the surfboard bag will be accepted for an overweight baggage fee of $75 per item each way. Keels and fins must be removed and placed in carryon or checked baggage. ** Surfboard bag containing a surfboard(s) when traveling on flights between the islands of Hawaii can be substituted for one checked bag. ![]() Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight.Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).We also prohibit access to certain obscene or offensive content. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. May not be available for the full duration of flight. Internet access for $8 per device from takeoff to landing.Pet Fare is subject to change at anytime. Each pet carrier counts as a carryon or personal item. All in-cabin pets must be carried in an appropriate carrier. Southwest Airlines accepts small vaccinated domestic cats and dogs to travel as pets.Fare difference may apply when making a change.Non-active military Customers must have their orders to receive the exception. Active duty military Customers must have their current, valid military ID to receive the exemption.Sporting Equipment includes windsurfing/surfboards**, vaulting poles, non-motorized bicycles (62 inches or less and less than 50 pounds), life rafts, javelin, kayak.This limitation includes Carrier’s Free Checked Baggage Allowance and excess baggage would be subject to applicable excess baggage charges. In total, a Customer is limited to check 20 pieces of checked baggage per flight. Only one $125 charge applies if the piece is both oversized and overweight, regardless of the weight as long as it does not exceed 100 lbs. Excess baggage which is also overweight or oversized will be charged excess baggage plus the applicable oversize or overweight charge. Oversized items in excess of 62 inches but not more than 80 inches will be accepted for a charge of $125 per item. ![]() Overweight items 71-100 pounds will cost $125. Overweight items from 51-70 pounds will cost $100.
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