![]() ![]() ![]() A minimum download speed of 5 Mbps is typically required for an HD stream. Run a speed test to check your connection speed.If the issue only happens while casting, check out Google's Chromecast Support. Confirm if stream quality is the same without casting.Refer to Google's Chromecast Support if you have confirmed all of the above and still do not see the casting option.If using the web app make sure you are using Google Chrome and that you are on the latest version. Confirm your app is fully up to date by checking your app store.Fully close and re-open the Ignite TV app.Refer to Google's Chromecast Support if you have confirmed all of the above and are still unable to see your device on the device list. ![]() If using the web app, make sure you are using the latest version of Google Chrome.Confirm that your app is fully up to date by checking your app store for updates.Ensure your device is connected to the same wireless network as the Chromecast.Your IP information will be presented in the top right.Ĭhromecast device does not appear on list of selectable devices This website will accurately tell you your public IP address. If you do not know your IP address, go to using your mobile device. If you are in the right region and still cannot watch the program, please make sure you are using a Canadian IP address.If you are subscribed but are outside your region you still may experience a blackout message. If you are not subscribed, please contact Customer Care at 1-88.Please verify on your set-top box that you are able to access that channel. You must be subscribed to the specific network to access the content.Regional geo-blocking (RGB) blackouts are a result of broadcasting restrictions imposed by professional sports teams and their leagues.Ĭurrently, only seven sports channels are impacted by RGB: Sportsnet West, Sportsnet Ontario, Sportsnet Pacific, Sportsnet East, TSN 3, TSN 4, and TSN 5. Live programming will return to the channel once the blacked out program has ended. If you experience this message while on the go, we apologize for the inconvenience. If you are using Ignite TV App at home and encounter this message, try using your set-top box. Our network partner has indicated to us that the program hasn’t been cleared for out-of-home viewing. These program-specific blackouts are result of broadcasting restrictions imposed by the broadcasters. This affects all Ignite TV App users regardless of location or entitlements. This is a global blackout to any given channel to prevent a certain program from being aired (example only: Family Guy cannot be shown at 7:00 PM on CityTV). ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |